Frequently asked questions

Browse live competitions, open one you like, then: (1) answer the skill question, (2) choose how many tickets you want using the slider or bundles, and (3) check out and pay. You will receive a confirmation email from MancChance.

Yes - you need a free account to enter and track your tickets. Create an account in under a minute, or log in at checkout if you already have one.

You can always enter for free by post. Send your name, address, phone, email, the competition name, and your answer to the skill question to:

MANC CHANCE LTD71-75 Shelton StreetCovent GardenLondonWC2H 9JQUnited Kingdom

Post must be first or second class - hand-delivered entries are not accepted. Each free entry must be sent separately; bulk entries in one envelope count as one entry. See our Terms and Conditions for full postal entry rules.

Opening and closing dates are shown on each competition page. We only change dates when absolutely necessary for reasons outside our control - we never extend a closing date simply to sell more tickets.

Competitions are open to UK residents aged 18 or over. Employees of the promoter, connected suppliers, and their immediate families or households cannot enter. This site is intended for the United Kingdom only.

This is a skill-based prize competition, not a lottery. If your answer is incorrect, you are not entered into the draw and entry fees are not refunded. You may try again on the same or another competition if it is still open.

UK law requires prize competitions to test skill, knowledge, or judgement. The question must be sufficiently challenging that a meaningful number of people may answer incorrectly or be deterred from entering. That also improves the odds for everyone who answers correctly.

Yes, up to any per-person or per-competition limit shown on the page. Please keep it fun - only spend what you can afford. If a competition sells out, no further entries can be accepted.

Check your spam or promotions folder first. Your tickets also appear in My Account under My Entries. If you still cannot find confirmation, email us at info@mancchance.co.uk.

We contact winners by phone and email within five days of the competition closing. If your details change before the close, let us know immediately. If we cannot reach you within 14 days, we may select another winner and you may forfeit the prize.

Everyone who answers the skill question correctly is entered into the draw. The winner is selected at random from all valid entries. Live draws are streamed so you can watch results as they happen.

Your odds depend on how many tickets are sold and how many entrants answer correctly. Each competition page shows the maximum entries cap. Buying more tickets increases your chances, but only correct answers count toward the draw.

If you win, the prize is yours. You may keep it, sell it, or take a cash alternative where one is offered on the competition page.

We use your data to run competitions, process orders, contact winners, and meet legal obligations. We do not sell your data. Winners' details may be shared with the Advertising Standards Authority when required. Read our Privacy Policy for full details.

You can opt out of marketing at any time. If you ask us to remove your details before a competition closes, you will be withdrawn from that competition and entry fees are not refunded.

We do not refund entry fees if you answer incorrectly, are ineligible, or are disqualified. Please check competition details and eligibility before entering.

Email us at info@mancchance.co.uk and we will get back to you as soon as we can.