Privacy Policy

Introduction

Welcome to MANC CHANCE LTD. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website.

This website is not intended for children and we do not knowingly collect data relating to children.

Controller

MANC CHANCE LTD is the controller responsible for your personal data ("we", "us" or "our" in this policy).

Contact details

• Legal entity: MANC CHANCE LTD
• Email: info@mancchance.co.uk
• Postal address: MANC CHANCE LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

You have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk. We would appreciate the chance to address your concerns first.

The data we collect

We may collect, use, store and transfer:

• Identity Data - name, username, title, date of birth.
• Contact Data - billing/delivery address, email, telephone.
• Financial Data - payment card and bank details (processed by payment providers).
• Transaction Data - payments, orders, and competition entries.
• Technical Data - IP address, browser, device, and usage information.
• Profile Data - account details, purchases, preferences, and feedback.
• Marketing Data - your preferences for receiving marketing.

We do not collect special categories of personal data or criminal offence data.

How we collect data

• Direct interactions - forms, account registration, orders, competition entries, surveys, and correspondence.
• Automated technologies - cookies and similar technologies when you browse our site.
• Third parties - payment processors, delivery providers, and analytics services.

How we use your data

We use personal data only where the law allows, including:

• To perform a contract with you (processing orders and competition entries).
• For our legitimate interests (running our business, security, fraud prevention, improving our services).
• To comply with legal obligations.
• With your consent, for marketing communications (you may withdraw consent at any time).

Cookies

We use strictly necessary, analytical, functionality, and targeting cookies. You can block cookies via browser settings, though some site features may not work if essential cookies are disabled.

Data sharing

We may share data with service providers who support our website, payments, delivery, analytics, and marketing. We require processors to protect your data and use it only for specified purposes.

Data retention

We retain personal data only as long as necessary for the purposes collected, including legal, accounting, and reporting requirements.

Your legal rights

Under UK data protection law you may have the right to request access, correction, erasure, restriction, objection, and data portability. Contact us to exercise these rights.

Email info@mancchance.co.uk with any privacy requests.

Changes to this policy

We review this policy regularly. Last updated: 18 June 2026.